AI chatbot for business

An AI chatbot for business that answers from your documents

Add a public chatbot to your website that answers your visitors using only the documents you select. Your own branding, authorized domains and a single script tag.

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What the AskNorela AI chatbot is

The AskNorela AI chatbot for business is a public assistant that lives on your website and answers your visitors in plain language. Unlike a generic bot, it does not reply with knowledge from the internet: it answers only with the documents you choose, so every reply comes from your own information. There is one chatbot per organization, you configure it from the dashboard and you embed it with a single script tag. You define its name, its welcome message, its color and your logo, and you authorize which domains it can run on. The visitor opens the bubble, asks a question and gets an answer based on your documents, with the option to see which sources it used.

  • Answers only with the documents you select, not the whole internet
  • Embeds with a single script tag, no development needed
  • Your own branding: name, welcome message, color, icon and logo
  • Runs only on the domains you authorize

The problem with support on your site

When your visitors cannot find answers fast, the cost is paid in tickets, in lost sales and in your team's hours.

Repeated questions

Your team answers the same questions over and over, instead of focusing on what truly matters.

Made-up answers

A generic chatbot replies with data that is not yours and makes you look bad. You need it to speak only from your information.

Buried information

The answers exist in your documents, but the visitor cannot find them across PDFs, manuals and scattered pages.

After-hours support

Questions arrive at any time, but your team is not always available. Those queries go unanswered.

How it works in AskNorela

Three steps, no code and nothing to train: select, customize and embed.

Choose your documents

You select which documents the chatbot can use. That is its scope: it answers only with those, not your whole library.

Customize the branding

You define the bot name, the welcome message, the primary color, the launcher icon and your logo.

Embed the script

You authorize your domains, copy a single script tag and paste it on your site. The chatbot goes live instantly.

Everything you can do

A complete AI chatbot for your site, without writing a single line of code.

Controlled scope

You choose exactly which documents it can use. The chatbot answers only with that selection, not your whole library.

Custom branding

Bot name, welcome message, primary color, launcher icon and your logo. The chatbot looks like your brand.

Authorized domains

A list closed by default: the chatbot only loads on the domains you authorize, nowhere else.

Sources on display

Option to show which documents it used in each answer, so the visitor trusts what they read.

Multilingual

Answers in the visitor's language automatically, or you force it to English or Spanish as you prefer.

Limits and quota

A per-visitor limit plus a monthly quota based on your plan, to keep usage under control.

Why your team will use it

24/7 support

The chatbot answers your visitors at any hour, without your team having to be present.

Reliable answers

It speaks only with the documents you chose, so every reply comes from your real information.

Fewer repeat tickets

The bot handles the frequent questions, and your team focuses on the cases that truly need it.

Ready in minutes

A single script tag and the chatbot is on your site, with no development and no training.

Your brand, not ours

Your own name, color, icon and logo. The visitor sees your chatbot, not a generic tool.

Full scope control

You decide which documents it uses and on which domains it appears. Nothing goes beyond what you authorized.

Use cases

An AI chatbot for business fits many fronts of your operation.

Customer support

Solves common questions instantly and escalates to your team only what truly needs it.

Product FAQ

Answers questions about your product using the information from your own manuals and datasheets.

Lead capture

Engages interested visitors at the exact moment they have a question.

Internal help desk

Gives your team fast answers about processes and policies, taken from your internal documents.

Documentation assistant

Turns your documentation into an assistant that answers instead of forcing people to search through pages.

Onboarding support

Guides new users with answers based on your getting-started guides and tutorials.

Security and control

The chatbot is public by design, but it never exposes more than you decide.

Safe public token

It embeds with a public token (wk_pub_), not your secret API key. What ships to the site is safe to expose.

Closed domains

The domain list is closed by default: the chatbot only works where you authorize it, not on any copy of the snippet.

Bounded scope

It only sees the documents you selected. The rest of your library is never within reach of the public chatbot.

Getting started

You get the chatbot running on your site in minutes, with nothing to install.

  1. 1

    Create your account

    Sign up for AskNorela and upload the documents you want the chatbot to answer with.

  2. 2

    Select the documents

    In the chatbot settings, choose which documents it can use. That will be its scope.

  3. 3

    Customize the branding

    Define the name, the welcome message, the color, the launcher icon and your logo.

  4. 4

    Authorize your domains

    Add the domains where you want the chatbot to appear. It will not load outside that list.

  5. 5

    Embed the script

    Copy the script tag and paste it on your site. If you need the detailed steps, follow the integration guide.

Frequently asked questions

What is an AI chatbot for business?+

It is an assistant that lives on your website and answers your visitors in plain language. The AskNorela one replies only with the documents you choose, not with generic knowledge from the internet.

What information does the chatbot answer with?+

Only with the documents you select, not your whole library and not the internet. You define its scope and the bot stays within it.

How do I add it to my website?+

With a single script tag you paste on your site. The chatbot embeds in a same-origin iframe and goes live instantly.

Do I need technical knowledge?+

No. You configure and customize everything from the dashboard, and the integration is copy and paste a script tag. There is an integration guide for the detailed steps.

Can I customize the look?+

Yes. You define the bot name, the welcome message, the primary color, the launcher icon and your logo, so the chatbot looks like your brand.

On which sites can it run?+

Only on the domains you authorize. The list is closed by default, so the chatbot will not load on any domain you have not added.

Is the embedded token safe?+

Yes. It embeds a public token (wk_pub_), not your secret API key. It is safe to expose in your site's code.

Does the chatbot make up answers?+

No. It answers only with the documents you selected and, if it does not have the information, it says so and suggests a contact email instead of inventing.

Are there usage limits?+

Yes. There is a per-visitor limit plus a monthly quota based on your plan, to keep chatbot usage under control.

Can it show where the answer came from?+

Yes. You can enable the option to show sources, that is, which documents the chatbot used to answer.

Which languages does it answer in?+

It is multilingual: it answers in the visitor's language automatically, or you force it to English or Spanish as you prefer.

How do I get started?+

Create your account, upload your documents, select which ones the chatbot uses, customize the branding, authorize your domains and paste the script tag on your site.

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